Why You Need To Keep Your Policy & Procedure Manual Updated

As you start or grow your agency, it is very important to have well-established policy & procedure manuals to guide you and keep you out of trouble. Creating or having a policy and procedure manual will help you better manage your employees, prevent law suites and grow your agency. If you don’t have updated manuals […]

5-Blunders That Can Affect Your Agency!

In this post, I want to take a look at 5 things that can affect the growth and success of your agency. Some of these things you may question if they really can affect the growth of your agency. Let’s look at the 5-Blunders a little more in detail. Not knowing and understanding what a […]

Home Health and Home Care Policy & Procedure Manuals

Unlike other industries, where policies and procedure manuals are an option. Home health & home care agencies must have a Policies & Procedures Manual to operate the agency efficiently. Most agencies will need 2-4 manuals to guide and direct the success of the agency or they could be headed for failure in business if they […]

5 Habits of Amazing Leaders

Being a Home Health or Homecare Leader can be stressful if you have never been in a leadership position, and now as the owner or new manager or administrator, you find yourself wondering what to do and how to lead your staff.  For me, it was an easy transition to go from field nurse for […]

7- Simple Steps to Having A Prosperous Year

As a home health and home care consultant, I come across people who want to start a home health or home care business. Many come to me with no idea what home health or homecare offers, then there are some people who come to me wanting to start an agency with very little experience, knowledge, […]

How To Tell If You Need A Home Health or Homecare Consultant or Coach

Starting or operating a Home Care or Home Health agency is far from being easy. Working long hours and covering for PCW or nurses is stressful mentally and physically.  Sometimes you work hard in the field providing client care that your office duties get neglected. Sometimes you wish you had somebody to listen to you […]

Great Leaders Are Great Leaders Who can Power Through The Great Migration

People are quitting their homecare or home health jobs and pursuing new careers, causing a huge problem for the home care and home health industry. Many caregivers leave because of the lack of respect from their employer and the client. Employees complained about the office culture to the disrespect from the clients.  In a recent […]

Retain More Staff By Improving Your Agency’s Culture

About 10 years ago I went for an interview for an RN position at a home health agency. When I arrived at the agency, the receptionist handed me an application for CNAs. I told her I wasn’t there for a CNA position. I was an RN. Then she gave me the nursing application but with […]

Retain More Staff By Improving Your Agency’s Culture

About 10 years ago I went for an interview for an RN position at a home health agency. When I arrived at the agency, the receptionist handed me an application for CNAs. I told her I wasn’t there for a CNA position. I was an RN. Then she gave me the nursing application but with […]

Why You Need An Emergency Preparedness Plan

Disasters are all around us. As a home health or home care agency, you need to be prepared! Nothing is worse than going to your office and seeing the roof of the building you’re in collapse. Water pouring in all over your records, forms, supplies, or more. The economic and operational losses for an unprepared […]

Starting A Private Pay/Private Duty Home Health Agency

The home healthcare sector is one of the fastest-growing healthcare industries in the United States.  In 2019, there were approximately 1.4 million people employed in home healthcare agencies across the US. There is another option in providing nursing care in the home and that is Private Duty Home Health care. This choice of care provides a few skilled […]

10 Steps To Create A Successful Agency

Having a successful agency is great! Not too many people can say that they have a successful business. Many people start their agency on the wrong foot and have a hard time getting straight. A home health or home care agency can be profitable over time as long as the owner or manager/administrator focuses on […]

Online Training VS Live Training

Why do home health or homecare leaders choose online training instead of live training? The answer is simple- because of convenience. But is convenience a great choice when it comes to learning all the state and federal regulations you need to start and stay in business? So, you say well it is cost-effective, and saves […]