Having a successful agency is great! Not too many people can say that they have a successful business. Many people start their agency on the wrong foot and have a hard time getting straight.

A home health or home care agency can be profitable over time as long as the owner or manager/administrator focuses on the things to make the agency successful.  I have listed 10 Steps To Create A Successful Agency below.

1. Create 1-year goal/plan. 3-year, and 5-year goals and plan.
2. Learn more about the industry. What does it take to be successful? What are the state and federal regulations?
3. Create and execute a great marketing plan.
4. Study the competition. How many home health or home care agencies are in your community, city, and state? How many people in your community, or city are on Medicaid? How many seniors are in your community or city? How many of them are on Medicaid?
5. Create a monthly and yearly budget to manage your finances.
6. Get organized.
7. Make sure everyone in your agency is trained, and have the skills and knowledge for their job position in the agency.
8. Know who your clients are. Don’t settle for everyone. Specialize in a certain area like veterans care.
9. Don’t try to know everything or do everything. Be a great leader and let others help you.
10. Focus on your strengths and skills, and place others who can help you in the right position.